We take the safety, security, and well-being of our users very seriously. This is everything we do to protect the Trippii community — the tools, the policies, the people behind the reports, and the resources to call when you need help.
The core principles that shape every feature, policy, and moderation decision at Trippii.
Every profile passes ID + liveness checks before it can match or message. No catfish, no bots.
Messages are encrypted in transit and at rest. Not even our engineers can read them.
Real humans review every report. Avg. response under 4 hours. Strikes enforced consistently.
Report any profile or message in 2 taps. We act fast, follow up, and keep you updated.
Jump straight to the action. Most things take under 30 seconds.
Flag anything that feels off. We investigate every report within 4 hours.
Instantly stop contact. Blocking is silent — they won't be notified.
Our complete guide to meeting travelers, sharing accommodation, and staying safe on the road.
What's welcome on Trippii, what isn't, and how we enforce it.
Contact local emergency services first. Then report to us so we can take action on the account.
We take the safety, security, and well-being of our users very seriously. As a leading app for meeting travel companions, we take pride in connecting millions of travelers every day. While a relatively small percentage of these connections have led to users falling victim to criminal activity or misconduct, we firmly believe any incident is one too many.
We are continuously exploring new updates, partnerships, and technologies to enhance and inform our safety efforts while fostering a respectful environment for meeting new travel companions. Whether you’re looking for a hiking partner in Colorado, a backpacking companion in Thailand, or a road trip buddy in Australia — our goal remains the same: a safe and positive experience for travelers on our platform.
We utilize a network of industry-leading automated and manual moderation and review tools, systems, and processes — and invest significant resources — to prevent, monitor, and remove inappropriate behavior (impersonation, harassment, travel scams, and more) from our app.
These tools include automatic scans of profiles for red-flag language and images; manual reviews of suspicious profiles, activity, and user-generated reports; shadow-banning suspicious accounts; as well as blocking of email addresses, phone numbers, IP addresses, and other identifiers associated with bad actors.
We have a zero-tolerance policy on harassment and encourage our community to report any instance of misconduct and/or anyone who violates our Community Guidelines or Terms of Use, via the self-reporting tool featured on all Trippii profiles or by contacting our team online. In the event that we receive such a report, our dedicated community team takes appropriate measures, which may include removing the content, banning the user, or notifying the appropriate law enforcement resources.
We are constantly evaluating and refining our processes and will always work with law enforcement, where possible, to protect our users.
Trippii users can easily report instances of misconduct, scams, or concerning behavior in-app or online. We strongly encourage any user who believes they have been a victim of a crime to report it to law enforcement in the jurisdiction where the incident occurred. Our team works to promptly investigate reported issues, assess and take appropriate action, and fully cooperates with law enforcement in any investigation.
When a user reports serious misconduct to Trippii, we attempt to identify the alleged perpetrator and block the associated account. The incident is then reported to our centralized safety repository and checked across our systems to see if the user has other accounts on other platforms. If any are found, they are blocked as well.
We offer travel safety tips, both online and via the app, to educate and empower users to make smart and safe choices while interacting on Trippii and during their travels.
We understand that it’s our responsibility to play a role in defining the standards for travel connection safety — which is why we work closely with legislators and regulators across the world to define and pass new safety-focused laws that can help make both our users and those on other travel platforms safe. Our team is actively working with several countries to promote legislation to help combat travel scams and fraud.
We welcome the opportunity to work with governments around the world to make travel connections safer for everyone.
We take the issue of travel fraud very seriously at Trippii. We have a zero-tolerance policy on predatory behavior of any kind. We have a dedicated fraud team that utilizes a network of industry-leading technology that scans for common travel scams and reviews each profile for red flag language, and conducts manual reviews of suspicious profiles, activity, and user-generated reports.
No one, whether they met on Trippii or not, should ever send money to someone they haven’t met in person — especially for “shared accommodations,” “transportation costs,” or “trip deposits.” In addition, we encourage our members to report any individual who has requested financial information via our self-reporting tool. Those two steps will greatly assist in stopping almost every travel scam in its tracks and help protect the next potential victim.
Our users’ privacy is a top priority at Trippii, and we work diligently to ensure that we go above and beyond applicable privacy laws and industry standards. We know that your travel plans and communications are private matters and have strict policies and technical systems in place, including encryption for user photos and messages and tools that restrict employee access to user communications and other user data. When it comes to Trippii users’ data, our sole mandate is keeping our users safe and their data private.
Unlike other social apps, our business model is focused on providing users with premium features, including in-app upgrades and subscriptions, to enhance their experience on our app. We do not sell data to third parties or depend on advertising to maintain or grow our business. Your data is yours. As such, users can request a copy of their data at any time. The most up-to-date information on our data practices is always available to the general public through our Privacy Policy, which can also be accessed through our app.
Additionally, we are constantly improving our defenses in the battle against those with malicious intent. However, we do not discuss any specific security tools we use or enhancements we may implement to best protect our travelers and avoid tipping off any would-be offenders.
Our fundamental goal is to introduce our community of travelers to new travel companions. And while this is a lot of fun, it’s important to remember that there are Community Guidelines that our users must abide by to help make Trippii the best app for meeting travel companions.
We encourage our users to report any instance of bad behavior on or off our platform. Reporting a user for inappropriate conduct is straightforward and easy to do. On any given profile, users can tap the ‘3 dots’ icon and select ‘Report’. Users can also report another user by submitting a help request online.
No matter your gender identity, sexual orientation, ethnicity, nationality, or background, Trippii welcomes you. We provide options for same-gender travel companions, group travel, and other preference settings so travelers can find the comfort level that’s right for them.
We encourage all users to report any unacceptable behavior so the community team can investigate and take appropriate action. Traveling together can create unique situations, and we are committed to ensuring all travelers feel safe and respected.
Trippii is for users 18+. We use automated and manual moderation to prevent and remove minors, including red-flag image/language scans, manual review, and blocking of identifiers associated with underage users trying to circumvent these restrictions. Report any profile that may depict a minor so we can investigate.
Solicitation of any kind — whether attempting to buy or sell services or goods — is against our Terms of Use. Trippii is for genuine travel companions. Report violating profiles via the in-app tool so our community team can remove or ban.
Profiles promoting illegal substances violate our Terms of Use, including discussions of drug tourism or carrying illegal substances across borders. Report these profiles within the app and we’ll remove them.
Tap the ‘3 dots’ icon on any profile and select ‘Report’. Or submit a help request online. Every report is reviewed by our community team, and we follow up on the outcome.
In case of emergency while traveling internationally, contact local emergency services first, then your country’s nearest embassy or consulate, or your travel insurance emergency assistance provider.
Remember: your safety comes first. If you ever feel uncomfortable or unsafe during a travel meeting or trip, remove yourself from the situation and seek help immediately.
Everything written down. Human-readable versions first, legal text below.
Our safety team is available 24/7. We'll always respond — usually within a few hours.